Documents & Conditions
Documents
Renter and all drivers must have a valid, original driver’s license (PID) which must be presented at the time of pick-up. All drivers with a non-U.S. driver’s license must present a valid passport or a valid government-issued identification card from their country of residence as a secondary form of identification at the time of pick-up.
Minimum age for vehicle rental
When it comes to car rentals, there may be some rules regarding the minimum age to rent a car (or a certain car group) and a minimum period of time that the driver has held the driver’s license during the booking process. In general, the minimum age to rent a car is 21 years old and the driver must have held a valid driver’s license for at least one year. For some categories and models of cars (larger and/or more powerful cars) a minimum age of 25 years may apply to the rental (additional insurance may be required depending on the vehicle category if the driver is between 21 and 25 years old).
Payment Methods
We accept the following payment methods:
- PIX (Brazil transfer)
- ZELLE (USA transfer)
- US Card (no installments)
- Credit card in up to 12 installments
Note: We require a minimum of 50% for reservation and the remaining 50% upon collection of the vehicle.
Included in the reservation
Any and all reservations made directly on the Four Car Rental website already include:
- SunPass device (Activation required at the company’s counter)
- Mandatory insurance (Minimum coverage required for driving)
- Baby car seats for ages 2 and up (free of charge)
- Unlimited mileage within Florida
- 24-hour customer service
- All taxes included
- One additional driver free of charge
E-Pass
We provide the E-Pass device in all our vehicles for greater convenience during your trip (this device must be activated at the time of vehicle pickup).
Insurances
LIS, EP, SLI, and ALI insurance (Supplemental Liability Insurance)
It is a liability insurance that covers up to one million dollars in damages caused to third parties, including damage to another vehicle or injuries to its occupants. The coverage amount may vary depending on the state.
EP (Extended Protection), SLI (Supplemental Liability Insurance) e ALI (Additional Liability Insurance)
These are third-party liability insurance policies with coverage that exceeds one million dollars. This type of coverage is offered at the rental car company’s counter.
PAI (Personal Accident Insurance)
This is an insurance policy that provides coverage for the driver and passengers in the event of an accident resulting in injury or even death during the rental period. This coverage is only valid for individuals inside the vehicle.
It is a roadside assistance service that covers mechanical issues and other minor problems, such as lost keys, tire replacement, or fuel provision on the road, at no additional cost. You may also choose to replace this insurance if you have coverage through your credit card. However, for it to be valid and legitimate, the reservation must be fully paid with the credit card that provides this coverage. Please be aware that if you use the credit card insurance, it is the customer’s full responsibility to pay for any vehicle damages and then request reimbursement from the credit card company.
CDW/LDW
In our reservations, you can choose to include all the insurance options, which we believe to be the best way to ensure your safety and provide the most secure way to hire our services.
Cancellation Policy
- Up to 30 days before arrival, 50% of the daily rate will be refunded.
- From 29 to 15 days before your arrival, 50% of the daily rate will be refunded as a credit for a future reservation.
- From 15 days before your arrival date, no reservations will be refunded.
- Reservas promocionais não são reembolsáveis.
Delays
A fee of no more than 30% of the total contract value may be charged if the contract is canceled due to a delay (with a 29-minute grace period). After 29 minutes of delay without written notification, a No Show will be applied, and no payment made will be refunded. The rental company must be contacted in advance for vehicle delivery.
General Terms and Conditions
- Florida residents include 50 miles per day (excess miles at $0.79 each).
- You must have valid insurance in the USA (a declaration page with coverage details must be presented for validation) or you will need to purchase insurance at the time of vehicle pickup (see options and conditions at the rental counter, personal Insurance minimum of 100k/300k/100k deductible collision $500,00))